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Delivering improved quality of service and a positive client experience is central to Jumbo ESD’s service philosophy. ESD offers a full spectrum of Professional Services and Managed Services to help clients plan, build, support, manage, improve and innovate the full lifecycle of their IT infrastructures, thus delivering measurable, positive returns from IT investments. ESD has the ability and experience to take on client requirements from entry level, break-fix support to complex managed and professional services – to help clients drive down costs and increase productivity. Jumbo-ESD a leading IT solutions provider is a division of the Multi-billion Jumbo Electronics, one of the leading Hi-tech organizations. We are a part of the Jumbo Group, Middle East’s best-known business conglomerate with operations that span the world. With 2 offices and 8 service locations, we provide a wide spectrum of unique Information Technology solutions and services to a clientele of premier organizations in the government and private sectors.       Large and complex project management capabilities Since its incorporation, ESD has an enviable record of successfully building IT solutions for massive and complex infrastructure and market projects spanning across technologies and domains.     End-to-end solutions capability We manage turnkey projects, and have built, managed and supported our customers' IT systems across the value chain — infrastructure, applications and business processes. That is because our capabilities span the entire IT spectrum: IT architecture; hardware; software (including systems and application software, development or implementation, maintenance, and frameworks); network consulting; and IT-enabled processing services.     Extensive domain expertise and technological competencies We have proven expertise in a wide array of applications, including real-time systems, online systems, embedded systems, transaction processing, data communications, networking, e-commerce technologies and e-governance applications.     Strong customer relationships Jumbo-ESD's customer orientation and service culture lead to enduring bonds with clients. Our distinct value proposition and service culture, coupled with our track record of successful service delivery, are reflected in our long-standing customer relationships with dominant players in key infrastructure, services and government sectors.     Microsoft the world's largest software company has rewarded Jumbo - ESD as the best reseller for Microsoft Dynamics RMS in MEA region for 2008. Jumbo - ESD is also Microsoft Gold Certified Partner and this award is significant as it is the 3rd award in the last 4 years to ESD 'Consistent Performance ' - 2005 'Best Reseller in UAE' - 2006 'Best Reseller in Middle East and Africa' - 2008     Enterprise Sales & Solutions Group Retail Solutions Group Our Partners Why Jumbo - ESD? Strong Services & Solutions Organization   Diversified portfolio of offerings   Good Reputation in Enterprise Projects   Award-wining partner of different principals   Largest Skill-Set in several technologies   Largest Thinkpad University Program in Middle East   Largest Laptop Seller in the Middle East   Monthly Service volume > 2800 Laptops units   Best Microsoft Partner Growth   Strong client base   Successful track record for many years   Countrywide support: across all emirates   Availability of expert professionals   Certified in various aspects of  like network design, implementation and support, enterprise management, firewalls, information security, ERP, Business Intelligence, Microsoft Technologies etc.   Alliances with industry leading OEMs to provide international standard solutions and services to its customers

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